Medical Receptionist

If you are an experienced medical receptionist looking for a new opportunity, this could be the position for you!

The primary responsibility of this position will be to work with a TEAM that assists patients and providers.

PRIMARY FUNCTION

Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff.

ESSENTIAL FUNCTIONS OF THE JOB

This list may not include all of the duties that may be assigned.

-Answer incoming calls in a courteous & professional manner

-Screen calls

-Receive and convey messages electronically, in writing and verbally

-Schedule appointments according to office scheduling policies

-Greet patients & visitors in a prompt, courteous and helpful manner & direct to the appropriate area

-Assist with chart retrieval, set up new patient chart/ EHR chart

-Scan, upload and distribute chart documents in document manager

-Check-in/ Check-out patients in a timely manner

-Mark patients accordingly in Patient Tracking System

-Check balances and credits

-Collect co-pay and/or payments according to insurance plan.

-Verify Insurance

-Ability to update medical record and computer system with new information

-Maintain work area and lobby in neat and orderly manner

-Participate in staff & educational meetings

Knowledge, Skills & Abilities:

Ability to learn & practice Pediatric Associate procedures, policies and protocols. Requires proficient grammar, spelling and verbal skills to communicate with patients, providers and staff in written documents. Ability to read, comprehend, follow oral and written instructions. Interact effectively with staff & maintain a professional working relation. Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner. Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise. Use good judgment & maintain patient confidentiality. Must be able to file alpha and numerically. Requires experience in using a computer system, scanner, printer, fax etc.

Required Education/Experience:

-High School Diploma or equivalent

Preferred Education/Experience:

-Previous experience as medical receptionist in a specialty practice settings

-Knowledge of insurances, EMR systems, and general work flow of a medical practice

-Bilingual

Job Types: Full-time

Schedule:

8 hour shift
Monday to Friday
Tuesday or Thursday extended hours (may vary)

Work Location: One location. 210 Lookout Pl, Maitland, FL 32751

EEOC Disclaimer: This practice provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, this practice complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.